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This is an exciting time to be a human resource professional.  Whether positive or negative, there is a huge spotlight on our profession, forcing our leaders to ensure all the “ducks are in a row” so to speak.  From monumental changes in employment law to health care reform, HR pros are on a first name basis with the business community.

I have been in the HR field since I graduated from college in 2004.  Since that time I have watched and actively participated in our profession gaining momentum.  We have gone from finally winning that seat at the table to fighting to keep it.  Some may consider having to fight to keep our seat a negative aspect of our jobs but I disagree.  This type of fight forces us to stay abreast of all the groundbreaking concepts, opinions and research surrounding our field.  It keeps us in the foreground of a monstrous business field, where the finance department usually gets all the attention.

The evolution of HR has been a long time coming and with tools like social media, it will continue to have a huge impact on how we do our jobs.  It excites me to see the unlimited opportunities for the improvement of our profession through technology.  For example, the HR blogging community now has clout, not just for interesting opinions on tough subject matter but for initiating necessary discussions to help us progress.  China Miner Gorman, Chief Global Member Engagement Officer for the Society for Human Resource Management believes:

“Blogging, micro-blogging and social media are no longer viewed as taboo.  In fact, they are becoming much more mainstream for HR, and our SHRM members are very interested in understanding what’s happening out there.  Blogs, for instance, are a venue where people tend to say what’s really on their mind, whether constructive or negative.  For HR, the value is in knowing what people (employees, customers and other stakeholders) really think about policies and practices.  As you know, at the SHRM Annual Conference in New Orleans, we held our first-ever session on HR blogging.  The beauty of that panel was that we had four very different types of HR bloggers on stage talking about how they got into blogging and what it has meant to their professional development and their professional effectiveness.  Their experiences were in some ways similar, yet different – but they were all blogging for and about HR.  That’s what was really motivating to see.  HR is making its voice heard like never before.”

HR bloggers have become “celebrities” in our field.  With their help there has been a push for more education in linking HR with technology.  I recently talked with Ben Eubanks of Upstart HR and posed the following question:  Is linking technology with HR essential?  He replied, “No it’s not essential to link technology and HR.  Human resources can go on with its traditional role, planning the office birthdays and making sure people take the exact number of sick leave hours.  It can also sit in the corner when real strategies are being planned.  However, if HR is going to be something bigger and better, then embracing technology is an amazing way to make a difference.  Communicate with employees.  Capture, analyze and forecast metrics.  Use technology to make HR indispensable.”

A great example of how far we’ve come is the advent of HRevolution, an “un-conference” that will focus on integrating technology like social media and blogging with functional human resources. The event will be held in Louisville, KY on November 6^th and 7^th (register here).  When I first heard of this event I was very excited.  To that end I had a discussion with HRevolution co-founder and blogger for HR Ringleader, Trish McFarlane who said, “For me, the idea came from hearing so many HR people involved in social media talking about how conferences were not delivering relevant information on social media for HR.  I hope that each person that comes will be able to teach what they know and how they apply social media to HR.  I also hope that each participant walks away with some actionable take aways from what they learned.”  Sharing is a big part of the evolutionary HR movement and is essential to its success.

I hope by now you are actively participating in the evolution of our industry.  If not, why?  Get involved – take an active stand and show your company why you deserve to be respected.  Don’t be the quiet HR pro who just “goes with the flow.” Do something that provides value to the industry.  I’m not saying you need to start your own blog but you can read, comment and initiate conversations with this community.  I promise…you won’t be disappointed.

“GOOD MORNING HUMAN RESOURCE PROFESSIONALS!”

In my five years working in the human resources field I have met a variety of personalities.  Some have made me excited to be an HR professional while others made me want to play hooky like Ferris Bueler.  A few even prompted thoughts of violently shaking the poor attitude out of them.  Seriously people, check your poor attitude at the door!

One thing I have tried to improve upon in my career is the ability to manage my attitude and reaction to others in the workplace in order to accomplish communication.  You can never fully prepare yourself to handle everything that may be thrown at you in human resources; all you can do is control yourself.

Volunteers (That's me on the left!)

This past spring I was a volunteer coordinator for ABC’s Extreme Makeover:  Home Edition for a build here in Tallahassee, FL.  The experience was one I will never forget; thousands of volunteers working around the clock to build a house for a family in need – in seven days!  Since I was “in transition” during that time, I took the night shift from 12 am to 8am, went home, slept, got up and headed back to the site every day.  One thing that stood out from this experience was the overall attitude of our volunteers.  Each day they showed up to donate their time and had to deal with extremes – cold weather, hot weather, sleep deprivation, dust, aches, pains, grumpiness and everything else one may come across on a construction site.  Most of the volunteers have full time jobs and other regular commitments but they continued to be invested in a project they were passionate about.  Regardless of these obstacles the morale of the volunteers remained positive.  These volunteers cared about the family and were invested in their work.  Shouldn’t this be how your employees feel about your workplace?

Establish relationships with colleagues in the office that you work with on a regular basis.  You do not have to be best friends with everyone but take the time to learn and figure out what makes your colleagues tick.  What do they complain about?  What makes them laugh?  What standards do they hold themselves to?  You will begin to learn how to best present things to these individuals.  Some you may be able to be blunt with and let them take initiative to complete a project.  Others you will have to hold their hand through execution.  In the end you should be able to develop a unique delivery mechanism for any interaction with these individuals.

By establishing these relationships and learning how to handle your attitude towards your colleagues, you will take a huge step towards a happier workforce who is typically more productive.  Regardless of why you work, the attitude you portray in the workplace is up to you.  Whether positive or negative the work will still be there.  Help create an environment employees care about and are invested in.  Don’t let the Debbie Downers ruin it for everyone else!

Now come on, get to work!  Say it with me HR professionals! “Move that bus!”

Growing up in North Florida, every house in my neighborhood had a front porch.  No one had air conditioning, so the porch was the “cool place” to hang out.

Of all the porches, my grandmother’s was the best.  Nanny lived around the corner and I loved to sit on her porch. Screened with comfortable furniture, it offered a place to talk and view the world.  From Nanny’s front porch, you could keep up with everything that was going on up and down the street.  You knew who was home; who had gone grocery shopping; who had visitors and often who was visiting.  You could wave and talk to the neighbors out for a walk and sometimes invite them in for coffee.  You knew the habits of your neighbors so well that you could tell that one of them was under the weather and cook up a pot of chicken soup to take over later.

When central air conditioning came on the scene, builders quit adding front porches to homes. Looking out at my street today and the neighbors I don’t know reminds me of what we’ve missed by not having a front porch view.

When I meet someone at a dinner or party, the conversation generally involves what we do for a living.  When I explain that I work in Human Resources, the response recently has been; “So what do you people in Human Resources really do?”   I’ll ask about their HR office and in talking realize they are asking me because they never see their HR staff.

Have we been working so hard to get a “seat at the table” with management that we’ve neglected the view from the front porch at work?  Do we still know and understand the day-to-day world of our employees?  We know the law, the rules, regulations, policies and procedures. We know the business’s vision and how HR aligns with that vision, but do we know the employees and what is important to them?

Maybe when we are not at the table with management, we could be out on the front porch; paying attention to what’s happening around us; greeting people and sometimes inviting them in for coffee.   If we do, we will be better able to serve our business and have fewer people wondering “what do you really do?”