Archive for the ‘ Communications ’ Category

HR vs. IT Deathmatch

by Stephen Geraghty-Harrison

 

HR vs IT

HR vs IT

 

Steve Boese led a very interesting topic of discussion at HRevolution.  His talk revolved around the processes of integrating technology into business, specifically human resources.  A resident expert on the subject, Steve is a professor at the Rochester Institute of Technology where he spreads the gospel of all things holy technology.  He also writes a great blog:  Steve Boese’s HR Technology.

 

After Steve’s session we had a sidebar discussion relating to interactions among technical employees and human resource employees in addition to the paranoia of technology.  The most obvious issues identified dealt with the huge communication barrier between these two groups, especially when focused on a project.

 

Where do the problems lie?  In a lot of cases I believe the problems begin with the identification of candidates for a project team.  Just because an individual may be extremely proficient in the technical aspects of their job does not mean they will be able to communicate.  Same goes for the human resources side.  Not all human resource professionals are able to communicate effectively.  Without identifying key components of communication abilities in one’s personality you set yourself up for failure.  Once you have your team in place, if you do not recognize any inconsistencies in the understanding of the scope and intent of the project from any team members, fail again.

 

Where do you begin?  Do you train a “techy” on human resource concepts so they understand your view point and overall intent of a process or project?  Or, do you attempt to teach an HR professional how to program?

 

In my opinion, I believe the most beneficial scenario would be a little of both.  Identify an employee/team member who is technically adept and has a good foundation in human resources.  They do not need to know how to physically program but by understanding the language and procedures, they have a better chance to encourage effective communication.  They can be your liaison between the two groups.  The idea is to find individuals who are able to transcend the stereotypical behaviors of “techies” and human resource professionals.

 

What do you think?  What is the best way for human resource departments to acquire the technical skills to make us effective?  Train existing HR professionals on the technologies or bring in more technically skilled workers in to HR?

 

Stephen is the 2009 President of Big Bend SHRM and the founder/creator of HR Gumbo. He is an operations and people manager with a passion for social media and relationship development.  As a proud member of Generation Y, Stephen has worked diligently to bring Big Bend SHRM to the next level – one of the most progressive SHRM chapters in the state of Florida.  He is currently an HR Specialist in higher education in Tallahassee, Florida.  @stevemgharrison
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Me & My iPhone

Guest Post by Jessica Miller-Merrell, SPHR - Blogging4Jobs.com

 

Honestly, I’m not sure if I remember what my life was like before my iPhone or if I even want to.  I have access to maps, internet search engines, social networks, and a variety of applications to fulfill almost every want, need, and desire.  A recent study by Ball State and the Institute for Mobile Media Research found that college students are the fastest growing smart phone market segment.  Not surprisingly students are using these powerful mini-computers for both their personal and academic needs.  While I’m far from being a college student, these smart phones like the iPhone have made connecting, managing work and family, and networking even easier.

 

facebook-funThe ability of smartphones to link users to popular social networking sites may be another major reason college students are buying the devices in large numbers.   The survey found that about 65 percent of respondents use their smartphones to access social networking sites.  Oddly enough, the fastest growing age segment on Facebook is not college students at all. InsideFaceBook.com reports that while Facebook is still the fastest growing social media platform in the United States, almost half (50%) of U.S. Facebook users are older than 35, and nearly one-fifth top 45.

 

So when and how are these experienced business professionals accessing these sites?  Well, it is certainly not from their work PC.  A recent survey commissioned by Robert Half found that over fifty percent of workplaces in the United States block these social networking websites while another 19% only permit their employees to visit social networking sites like Twitter, Facebook, Ning sites, and Myspace but only for business purposes.  And with more than 3 out of 4 people owning cell phones, chances are these experienced professionals are surfing their favorite social network and catching up but not from their work computer.  Your star professionals are accessing blocked websites from their smartphone computer without restriction or monitoring.

 

Lost Productivity. Decision makers develop a social media and internet policy and disallow workers from viewing risky content and non-business related social media platforms.  Employees work hard to stay informed on the dos and don’ts around the office and use smartphones as a way to work around.  Nucleus Research reports that banning Facebook costs businesses 1.5% of lost productivity in the workplace.  Don’t even get me started on the number of hours wasted by decision makers and HR professionals who sit in committee meetings discussing what sites to include, not to include, and verbiage of their internet and social media policy.

 

Proxies. These are sneaky little ways to get around blocked websites.  Google boasts almost 7 million websites that list the word proxy.  For as little as $9.95 a month (and sometimes even free), job seekers can purchase proxy access to access company restricted websites through a proxy website.  Don’t believe me, look at the Google search results for yourself.  Not sure if your IT guy is up to snuff?  Ask him his opinions about proxies.

 

A Relevant Business Need. If more than half of the U.S. users on Facebook are of the age 35 or older, chances are these professionals are using the site for legitimate business purposes.  I often use my Facebook network as a way to give me a quick answer to a question almost like my online Phone-a-Friend option for everything from sales leads, to phone numbers, to the latest basketball scores because my morale is directly tied to my productivity in the office.

 

Stay Current. With market trends, business news, and just information in general.  Several years ago I learned about a large layoff that was occurring via an email before the layoff was announced to the public.  This email was sent to my personal email account which I had access to on my smart phone.  My team and I were able to react quickly and before our competition.  Situations like these have happened more than once.  Do you want your team to miss out on a once in a lifetime opportunity for your business?

 

Jessica is an author, new mother, and human resources professional with a passion for recruiting and all things social media.  Jessica has over 10 years of experience in human resources and recruiting.  She provides businesses with social media, recruitment strategies, and human resources consulting.  Jessica has been recently interviewed by Glamour Magazine, Entrepreneur.com, and Employment Digest.  Jessica’s upcoming book, Tweet This! Twitter for Business will be released in January 2010.  Don’t forget to follow Jessica on Twitter @blogging4jobs
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The Pessimist’s Plan

by Stephen Geraghty-Harrison

 

sourcer_kelly

 

I recently received a tweet from a Twitter friend named Kelly Dingee that put a smile on my face.  Kelly writes for an awesome talent management blog – Fistful of Talent and tweets with the handle @SourcerKelly.  Like most of the individuals I follow on Twitter related to HR, we’ve had conversations back and forth about hot topics, random facts and basic fun.  Her comment really made a difference in my day.

 

Debbie Downer

Debbie Downer

You see, I am a pessimist and always have been.  In fact I am from a family full of them, blah blah blah.  Think Debbie Downer from Saturday Night Live.  Well, as I have said before, I truly believe I control my attitude, especially in the workplace.  Yes, other variables may have an impact but I am the one who ultimately decides how to react.  With that in mind I have been focusing on improving my pessimistic outlook on a daily basis.

 

With the start of a new career I decided it was time to make some big changes.  I went from a 60+ hour a week job in the private sector to a 40 hour a week job in the public sector.  Basically, my life no longer revolves around work.  Amen.  This means I have much more time for family, friends, volunteering and playing with social media – yay!

 

The biggest change I made was to make a concerted effort to start each day positively, which is difficult when I wake up each week day with my alarm blaring at 5:50 am.  That’s right, it’s disgusting.  What makes it worse is that I am NOT a morning person and that I usually cannot sleep more than four hours per night.  Regardless, I grab the laptop and open up Twirl to see who else is up.  Usually I find what I like to refer to as the “morning crew” – @SteveBoese, @TrishMcFarlane, @LisaRosendahl, @Victorio_M and @MikeVanDervort.  My goal is to have a positive impact on those I connect with on a daily basis.  Whether offering words of encouragement in the office or kudos via tweet, I am doing my part to make someone else’s day just a little bit better.

 

If I can leave my house for work with a smile on my face then I have done my job.  All I can do then is continue spreading the positive vibes throughout the day.  I think it’s beginning to wear off on some people. 

 

ben_eubanks

 

Stay positive in your workplace.  We all have challenging days.  Work through them the best you can as your attitude will have an impact on those that work with you.

 

Stephen is the 2009 President of Big Bend SHRM and the founder/creator of HR Gumbo. He is an operations and people manager with a passion for social media and relationship development.  As a proud member of Generation Y, Stephen has worked diligently to bring Big Bend SHRM to the next level – one of the most progressive SHRM chapters in the state of Florida.  He is currently an HR Specialist in higher education in Tallahassee, Florida.  @stevemgharrison
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